Privacy Policy

1. Introduction

FILÁGUEDA respects the privacy of users of its website and is committed to protecting the personal data that may be collected during the use of its services.

This Privacy Policy describes how personal data is collected, used, protected, and processed, in accordance with the **General Data Protection Regulation and applicable Portuguese legislation on data protection.

By using this website, the user accepts the practices described in this policy.

2. Data Controller

The entity responsible for processing personal data is:

FILÁGUEDA

Main CAE: 38214 – Recovery of metallic waste

Yard / Headquarters

Murteira de Cima
P.O. Box 312-Z
8700-122 Moncarapacho, Olhão

Telephone: 289 794 151
Mobile: 967 610 142

Email:
geral@filagueda.com
residuos@filagueda.com
metalurgicos@filagueda.com

3. Company Establishments

FILÁGUEDA operates at three locations:

Yard / Headquarters

Murteira de Cima – Moncarapacho, Olhão
Google Maps: https://maps.app.goo.gl/pNmCvyDjvRWAKw8j9

Auto Parts Shop (light and heavy vehicles)

Alfandanga No. 141
8700-061 Moncarapacho, Olhão

Telephone: 289 798 270
Mobile: 967 610 133

Email: loja.olhao@filagueda.com

Google Maps: https://maps.app.goo.gl/qFUjPqhCRrxmsR5S8

ELV Dismantling Centre / VRSA Warehouse

Rua Barão do Rio Zêzere, Plot No. 1
8900-251 Vila Real de Santo António

Telephone: 281 543 175
Mobile: 967 640 690

Email:
uvr.vrsa@filagueda.com
loja.vrsa@filagueda.com

Google Maps: https://maps.app.goo.gl/9PRSrLTmf5WiDFNu6

4. Personal Data Collected

FILÁGUEDA may collect personal data when the user:

  • completes forms on the website
  • requests information
  • sends messages by email
  • requests quotations
  • establishes telephone or digital contact

The data collected may include:

  • name
  • email address
  • telephone number
  • company
  • content of the message sent
  • other data voluntarily provided by the user

The website may also automatically collect technical information such as:

  • IP address
  • browser type
  • operating system
  • pages visited
  • date and time of access

5. Purpose of Data Processing

The personal data collected is used to:

  • respond to requests for information
  • provide customer support
  • send quotations or proposals
  • manage commercial or institutional communications
  • improve the operation of the website
  • comply with legal obligations applicable to the company’s activity

FILÁGUEDA undertakes to process only the data strictly necessary for each purpose.

6. Legal Basis for Processing

The processing of personal data may be based on:

  • consent of the data subject
  • performance of pre-contractual measures
  • compliance with legal obligations
  • legitimate interest of the company in managing its activity

7. Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

After this period, the data will be deleted or anonymized.

8. Data Sharing

FILÁGUEDA does not sell, rent, or trade personal data.

Data may only be shared with:

  • technology service providers
  • web hosting companies
  • public entities or legal authorities, when required by law

Whenever applicable, appropriate data protection measures will be implemented.

9. Data Security

FILÁGUEDA adopts appropriate technical and organizational measures to protect personal data against:

  • unauthorized access
  • improper alteration
  • disclosure
  • loss or destruction

However, no data transmission over the internet can be guaranteed as completely secure.

10. Rights of Data Subjects

Under the GDPR, the data subject has the right to:

  • access their personal data
  • rectification of incorrect data
  • erasure of data (“right to be forgotten”)
  • restriction of processing
  • data portability
  • objection to processing

The exercise of these rights may be requested through:

📧 For any questions related to the protection of personal data, please contact:

📧 geral@filagueda.com

11. Cookies

  • The website may use cookies to:
  • improve the browsing experience
  • analyze usage statistics

ensure the proper functioning of the website

The user may configure their browser to refuse or delete cookies.

12. Changes to the Privacy Policy

FILÁGUEDA reserves the right to update this Privacy Policy whenever necessary, in order to reflect legal or operational changes.

Periodic consultation of this page is recommended.

13. Contact for Privacy Matters

📧 For any questions related to the protection of personal data, please contact: